Archive for the 'Social and Public Policy' Category

In memory of Ken Young: Founding Editor of Evidence & Policy


Ken Young

By Annette Boaz, co-founding editor of Evidence & Policy.

Before I met Ken I hadn’t met many entrepreneurial academics.  His ability to generate interesting ideas and even better to go on to make them happen was always impressive to watch. He never let anything as inconvenient as university bureaucracy get in the way. As a result of his driving force, social science and public policy have benefited in many ways, including in the form of two leading journals: ‘Policy and Politics’ and ‘Evidence & Policy.’  Each year Policy & Politics continues to award a prize in Ken’s name.

Ken’s research career was characterised by the empirical rather than the theoretical. Throughout his career, which took in a range of leading public policy institutes including Institute of Local Government Studies (INLOGOV) at Birmingham University, the School for Advanced Urban Studies at Bristol and King’s College London, he remained committed to applied research and active engagement with policy and practice. He was as comfortable advising select committees as he was addressing his students.

Ken and I first met in 2001 when I went for an interview at the Economic and Social Research Council (ESRC) funded Centre for Evidence Based Policy and Practice at Queen Mary, University of London. Ken (and colleague Deborah Ashby) generously offered me the job and the opportunity to finally get going with my PhD research.  If it wasn’t for their encouragement and support I imagine my PhD would still be on the ‘to do’ list. Perhaps most importantly, he showed that it was possible to have an academic career which valued in equal measure excellence in teaching, research and in making a contribution through the production of knowledge.   One of his notable achievements at King’s was establishing a new Masters programme in Public Policy which continues to thrive.

Back in 2001 it wasn’t possible to get anything as glamourous as a cappuccino in Mile End where we were based and Ken had even more exotic tastes.  For me, the macchiato will always be ‘the Professor Ken Young Special’ as it was known in the Queen Mary university café.  Ken was a man of many interests.  He loved hill climbing (in vintage cars rather than on foot). My lasting image of Ken will be of him pulling into a car park in a shiny red Audi Quattro as if he had dropped in from the set of ‘A Life on Mars’.  Mainly I will remember him as a generous and humble man who lived life to the full. He will be missed by many, but he has left quite a legacy behind him. My thoughts are with Ken’s family and friends.


Evidence & Policy is the first peer-reviewed journal dedicated to comprehensive and critical assessment of the relationship between researchers and the evidence they produce and the concerns of policy makers and practitioners. 

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Brexit and domestic borders: lessons from the unspoken rules of citizenship


Rachel Humphris

Whether you’re a leaver or a remainer it is difficult to deny Brexit has had dire consequences for race relations in the UK. Roma are no exception. Families identified as Roma have had a treacherous path to UK citizenship, often despite (or even because of) EU accession rules.

Regardless of legal migration status, many Roma in the UK have had their intimate lives laid bare and opened to scrutiny in order to assess whether they ‘deserve’ to be here. The shifting criteria of ‘deservingness’ are likely to become even more complicated – and challenging to navigate – post-Brexit. Already, the deepening consequences of austerity, with its continual outsourcing of frontline work exacerbating gaps in social support, rising fees for citizenship procedures, and increasingly complex legal statuses within the UK’s ‘hostile/compliant environment’, create bewildering constellations of regulations and processes.

My new book ‘Home-land’ shows how – in the face of regulatory incoherence – the importance of individual discretion and value judgements take centre-stage. For the Roma families I lived with over the course of a year during the lifting of EU accession regulations, the consequences were stark.

Combining first-hand research, detailed analysis and compelling individual stories, I show how apparently legal distinctions were replaced with the surveillance of intimate family relations and domestic arrangements as the criteria on which legal status and belonging was judged. For many (but especially women), their ability – or otherwise – to perform ‘deservingness’ in their own homes, could be life-changing. The book’s insights provide profound lessons for a post-Brexit, late-austerity UK, whatever Brexit may turn out to mean.

‘Home-land’ is based on extensive fieldwork with Roma families living in Luton. Luton, like many places in the UK, felt the hit of the financial crisis leading to empty shops in the high street and rising unemployment. Austerity was sharply felt in local government. Dramatic cuts to local services contrasted with increasing demand for support from residents including high unemployment, exacerbated by declining business rates. The result was the collapse of support services and NGOs. Children’s services were left to bear the brunt of supporting families, while their frontline staff had limited resource or training to deal with the complicated legal statuses of new migrants. Frontline workers tried their best, but quickly had to choose who to support – and how. Under extreme pressure from an audit culture, a habit of formal and informal ‘home visits’ (sometimes going on late into the evening) became the primary mode of engaging these families.

These home visits could put extreme stress on Roma families, already facing many personal and domestic challenges. In one example featured in ‘Home-land’, we follow a young mother called Cristina preparing for a home visit. She lives in private-rented slum housing in Luton with broken doors, windows, damp, rats and leaking roof. From the time she wakes up at 7am Cristina cleans the house. She tidies away the signs that there is another family sleeping in the downstairs room (to help her family pay the rent). She dresses herself and the children in the clothes they wear for church and she gets toys that were in a cupboard upstairs and throws them around the room, placing her children amongst them to create the ‘right kind’ of mess. When the Children’s Centre officials arrive, her demeanour changes suddenly from frantic to a show of stillness, calmness and quiet. When the women leave, she flops down onto the sofa, completely exhausted.

It was at times like this, heard many times from mothers, that they felt a strong reaction: they didn’t want people coming and looking at their kids. Who would? Mothers were afraid their children would be taken into care. Rumours ran rampant throughout families. Families could find themselves faced with the decision to move from the area with their children, or lose their children altogether. Home visits were their only source of securing support from local services; but also came with the weight of surveillance and the potential to become a site of ‘bordering’.

These stories need to be heard, and need to be thought about at all levels of policy-making and research. Already, legal migration statuses are becoming increasingly complex. Brexit seems unlikely to reverse the trend. Austerity is still biting hard; and the privatisation of services is creating complex relationships in frontline provision. Marginalised families, like the Roma in Luton, either fall through the gaps or are subject to compassionate bordering in their homes from frontline workers, who often have the best of intentions but are in a harsh and broken system. In this context, the most mundane everyday actions in the home become crucial for how families can secure a safe status in the home-land. As we prepare for troubled post-Brexit times, ‘Home-Land’ raises fundamental questions about the types of homes – and the type of home-land – we want.

Home-Land, by Rachel Humphris is available on the Bristol University Press website. Order here for £64.00 or get the EPUB for £21.59.

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Celebrating the 10-year collaboration between Voluntary Sector Review, the Third Sector Research Centre and the Voluntary Sector Studies Network


John Mohan

By John Mohan, Director of the Third Sector Research Centre, University of Birmingham, celebrates the 10 year collaboration between Voluntary Sector Review, the Third Sector Research Centre, University of Birmingham and the Voluntary Sector Studies Network.

To mark the anniversary, John has curated a free article collection featuring key articles from the last ten years. 

Despite the considerable efforts of many individuals and organisations to establish academic research centres in the voluntary sector field in the UK, it was only in 2007-8 that significant investments were made by the UK’s Economic and Social Research Council (ESRC) and other funding partners in the research and evidence infrastructure for this field.

Ten years ago, in the Third Sector Research Centre (TSRC) at the University of Birmingham we were in the first phase of hiring staff, setting our course for a decade of highly-productive research and knowledge exchange. In parallel, Policy Press and the Voluntary Sector Studies Network (VSSN) were in discussions about creating a journal to provide an outlet for the growing body of research in the field. As Peter Halfpenny, Voluntary Sector Review’s (VSR) first editor, acknowledged in the first volume of the journal, the voluntary sector research and practitioner community owe a great deal to Policy Press for taking the risk of launching the journal in the midst of a recession. In TSRC we were pleased to be able to support this initiative, providing some resources from our core funding to assist with the start-up costs of the journal and, until 2013, the cost of administrative assistance. Since then VSR and TSRC have worked closely together and numerous TSRC staff, in an individual capacity, have contributed to the journal’s editorial board.

TSRC staff and students have also, of course, made a number of contributions to the journal and we are very grateful to Policy Press for drawing these together and making them available in this free-to-access collection of our work, to mark our tenth anniversary. The articles cover some of the core themes of TSRC’s work. Our substantive focus is primarily on the roles, resources and relationships of third sector organisations, broadly defined to include charities, social enterprises, and grassroots or below-radar organisations. This collection firstly includes over a dozen research papers on topics including:

♦ the nature of the third sector, including contributions on its definition, its character as a “distinctive” area of social life, the extent or otherwise of “hybridity” in third sector organisations, and understandings of the “Big Society” policies of the Coalition government;

♦ the measurement and classification of third sector activities, including micro-mapping methods for identifying “below-radar” organisations, delimitation of distinctive subsets of the sector such as environmental third sector organisations, or reviewing the strengths and weaknesses of local listings of voluntary organisations as research sources;

♦ discussions of how organisations perceive and experience change, including examples of organisational failure, responses to emerging changes in public service markets, or perceptions of their operating environment;

♦ contributions to debate about the impacts of the third sector, such as controversies about Social Return on Investment (SROI) methods, or uncertainties about the impacts of volunteering on individuals.

The journal of course provides an outlet not only for conventional research articles; it has a particular mission, which TSRC shares, to engage with policy and practitioner communities. In a fast-moving policy environment, the emphasis on shorter contributions, providing accessible summaries of the implications of research for policy and practice, is very important. TSRC has provided a number of such contributions which reflect on, for example:

♦ the nature of capacity-building, which has evolved considerably since the era of the Labour governments;

♦ the ways in which organisations might respond to challenges of measuring impact, or the practical implications for the sector of relatively abstract findings (e.g. relating to volunteering and employability);

♦ the character of public service reforms, such as personalisation in social care markets, commissioning and market stewardship in particular fields of activity, the “right to request” policies whereby organisations are “spun out” of core public services into new organisational forms, or social investment policies.

This free-to-access collection includes papers by the core academic staff of TSRC but it also reflects contributions from early-career staff and students. Many of these – over 15 at the last count – have moved into more established academic and practice positions in the field. It is to be hoped that they, and their successors, will take the work of TSRC forward and contribute towards the further development of VSR as a key academic outlet in this field.

A message from Julia Mortimer, Journals Director, Bristol University Press and Policy Press

Julia MortimerOn behalf of everyone at Policy Press I’d like to thank the TSRC for their support for Voluntary Sector Review and their continuing dedication to research and knowledge exchange in third sector studies. 2019 is the joint 10th anniversary of the TSRC and VSR, and a great opportunity to celebrate some of the contributions which helped shape the journal from its earliest days and develop its mission from supporting research and knowledge exchange in third sector studies in the UK, to helping to build links between researchers, policymakers and practitioners internationally.



A message from Jane Cullingworth, Co-Chair Voluntary Sector Studies Network (VSSN)

Jane Cullingworth Dec 17On behalf of VSSN, I would like to wish TSRC a happy 10th anniversary! Ten years is an impressive milestone, particularly in the current climate. TSRC has been and continues to be an important part of the voluntary sector research community. Through its research and knowledge exchange activities, it has facilitated a deeper understanding of the UK sector. We would like to acknowledge the key role that TSRC played, with VSSN, in supporting the establishment of VSR – particularly through the funding of early administrative support and ongoing contributions to the editorial team, pool of reviewers and article submissions. Thank you and Happy Anniversary.


Voluntary Sector Review article collection – Free to access until 30 April 2019

Research articles:

Mohan, J; Yoon, Y; Kendall, J; Brookes, N (2018) The financial position of English voluntary organisations: relationships between subjective perceptions and financial realities. Voluntary Sector Review, Volume 9, Number 3, pp. 233-253

Harflett, N. (2015) “Bringing with them personal interests”: the role of cultural capital in explaining who volunteers, Voluntary Sector Review, 6, 3-19.
Mullins, D, Jones, T (2015) From ‘contractors to the state’ to ‘protectors of public value’? Relations between non-profit housing hybrids and the state in England. Voluntary Sector Review, Volume 6, Number 3, pp. 261-283
Phillimore, J, McCabe, Angus (2015) Small-scale civil society and social policy: the importance of experiential learning, insider knowledge and diverse motivations in shaping community action. Voluntary Sector Review, Volume 6, Number 2, pp. 135-151

Damm, C (2014) A mid-term review of third sector involvement in the Work Programme. Voluntary Sector Review, Volume 5, Number 1, pp. 97-116(20)

Arvidson, M, Lyon, F, McKay, S, Moro, D (2013) Valuing the social? The nature and controversies of measuring social return on investment (SROI). Voluntary Sector Review, Volume 4, Number 1, pp. 3-18
Clifford, D, Geyne-Rajme, F, Smith, G, Edwards, R, Büchs, M,  Saunders, C (2013) Mapping the environmental third sector in England: a distinctive field of activity? Voluntary Sector Review, Volume 4, Number 2, pp. 241-264
Ellis Paine, A, McKay, S, Moro, D (2013) Does volunteering improve employability? Insights from the British Household Panel Survey and beyond. Voluntary Sector Review, Volume 4, Number 3, pp. 355-376
Macmillan, R (2013) ‘Distinction’ in the third sector. Voluntary Sector Review, Volume 4, Number 1, pp. 39-54
Macmillan, R (2013) Decoupling the state and the third sector? The ‘Big Society’ as a spontaneous.Voluntary Sector Review, Volume 4, Number 2, pp. 185-203

Alcock, P, Kendall, J, Parry, Jane (2012) From the third sector to the Big Society: consensus or contention in the 2010 UK General Election? Voluntary Sector Review, Volume 3, Number 3, pp. 347-363
Mohan, J (2012) Entering the lists: what can we learn about the voluntary sector in England from listings produced by local infrastructure bodies? Voluntary Sector Review, Volume 3, Number 2, pp. 197-215
Scott, D, Teasdale, S (2012) Whose failure? Learning from the financial collapse of a social enterprise in ‘Steeltown’. Voluntary Sector Review, Volume 3, Number 2, pp. 139-155
Soteri-Proctor, A, Alcock, P (2012) Micro-mapping: what lies beneath the third sector radar? Voluntary Sector Review, Volume 3, Number 3, pp. 379-398

Buckingham, H (2011) Hybridity, diversity and the division of labour in the third sector: what can we learn from homelessness organisations in the UK? Voluntary Sector Review, Volume 2, Number 2, pp. 157-175(19)
Mills, A, Meek, R, Gojkovic, Dina (2011) Exploring the relationship between the voluntary sector and the state in criminal justice. Voluntary Sector Review, Volume 2, Number 2, pp. 193-211
Teasdale  S, McKay  S, Phillimore J, Teasdale N (2011) Exploring gender and social entrepreneurship: women’s leadership, employment and participation in the third sector and social enterprises.  Voluntary Sector Review, Volume 2, Number 1, pp. 57-76

Alcock, P (2010) A strategic unity: defining the third sector in the UK. Voluntary Sector Review, Volume 1, Number 1, pp. 5-24
Teasdale, S (2010) Explaining the multifaceted nature of social enterprise: impression management as (social) entrepreneurial behaviour. Voluntary Sector Review, Volume 1, Number 3, pp. 271-292

Policy and practice contributions

Dayson, C, Ellis Paine, A, Macmillan, R, Sanderson, E (2017) Third sector capacity building: the institutional embeddedness of supply. Voluntary Sector Review, Volume 8, Number 2, pp. 149-168

Harlock, J, Metcalf, L (2016) Measuring impact: prospects and challenges for third sector organisations. Voluntary Sector Review, Volume 7, Number 1, pp. 101-108

Livingstone, I, Macmillan, R (2015) More than a provider: the voluntary sector, commissioning and stewardship for a diverse market in criminal justice. Voluntary Sector Review, Volume 6, Number 2, pp. 221-230
Walton, C, Macmillan, R (2015) What’s the problem? The role of diagnosis in building the capacity of voluntary and community organisations. Voluntary Sector Review, Volume 6, Number 3, pp. 325-332
Buckingham, H, Jolley, A (2015) Feeding the debate: a local food bank explains itself. Voluntary Sector Review, Volume 6, Number 3, pp. 311-323

Kamerāde, D, Ellis Paine, A (2014) Volunteering and employability: implications for policy and practice. Voluntary Sector Review, Volume 5, Number 2, pp. 259-273

Macmillan, R (2013) Demand-led capacity building, the Big Lottery Fund and market-making in third sector support services. Voluntary Sector Review, Volume 4, Number 3, pp. 385-394

Miller, R, Hall, K, Millar, R (2012) Right to Request social enterprises: a welcome addition to third sector delivery of English healthcare? Voluntary Sector Review, Volume 3, Number 2, July 2012, pp. 275-285

Dickinson, H and Miller, R. (2011) GP commissioning: implications for the third sector, Voluntary Sector Review, 2(2), 265-273.
Macmillan, R (2011) ‘Supporting’ the voluntary sector in an age of austerity: the UK coalition government’s consultation on improving support for frontline civil society organisations in England. Voluntary Sector Review, Volume 2, Number 1, March 2011, pp. 115-124

Westall, A (2010) UK government policy and ‘social investment. Voluntary Sector Review. Volume 1, Number 1, pp. 119-124
Harlock, J (2010) Personalisation: emerging implications for the voluntary and community sector. Voluntary Sector Review, Volume 1, Number 3, pp. 371-378
Alcock, P (2010) Building the Big Society: a new policy environment for the third sector in England. Voluntary Sector Review, Volume 1, Number 3, November 2010, pp. 379-389


A long view on Brexit and social policy


by Linda Hantrais

If the UK were no longer in a position to promote or hamper EU social policy from the inside, would the EU be more likely to become a fully-fledged social union? And if the UK were no longer subjected to EU law, what might the implications be for UK social policy?

With Brexit shrouded in uncertainty and likely to remain so for an indeterminate length of time What Brexit means for EU and UK social policy, a new Policy Press Short by Linda Hantrais, out this month, adopts a long view to help readers understand how we got to where we are and how social policy might be reconfigured in the wake of the withdrawal negotiations.

By drawing on a range of disciplinary, conceptual and theoretical approaches, the book explores the complex interconnections between social policy formation, implementation and governance in the EU before, during and after the UK’s membership. The chapters examine the issues, debates and policy challenges facing the EU at different stages in its development, as national interests evolved and polarised under pressures from public and parliamentary opinion, fanned by a persistently hostile British press, and shaped by the personalities, beliefs, judgements and prejudices of politicians and their electorates across the EU.

By documenting how UK governments,  officials and social scientists – often simultaneously – promoted and hampered European social and employment policy, the book seeks to explain why Brexit is unlikely to facilitate close social integration within EU27, and why the impact of Brexit on UK social policy is unlikely to result in a reversal or the unravelling of many decades of social and employment legislation implemented by UK governments after being subjected to rigorous parliamentary scrutiny.

“from the outset, UK governments of whatever political persuasion were never wholly committed to European political and social union.”

The book argues that the seeds of euroscepticism were sown in the 1950s in the social domain before the French voted in a referendum on enlargement in 1972 to accept the candidacies of the UK, Denmark, Ireland and Norway for membership of the European Communities (EC). For the six founding member states, with their corporatist employment-related insurance-based regimes, the social dimension was already controversial and divisive. A recurring theme throughout the book is that, from the outset, UK governments of whatever political persuasion were never wholly committed to European political and social union. The UK was only ever half in and never completely relinquished control over its national social protection system. One of the reasons why successive UK governments supported widening (to 28 members states by 2016) rather than deepening of the EU was that they expected the greater diversity of social, economic and political systems to dilute the federalising ambitions of EU institutions, and to make the chances of the EU becoming a social superstate ever more unrealistic.

The UK’s confrontational approach to European social law-making became most salient during the Thatcher years. The price to pay for the completion of the Single European Act 1986, which the UK government had strongly promoted, and which was designed, drafted and implemented by Arthur Cockfield, the UK’s appointee to the Commission, was the extension of qualified majority voting for health and safety measures. While supporting the overall aim of raising regulatory standards in industry to prevent unfair competition, the UK government opposed further encroachment by European institutions in the social domain, and it fell to John Major to prevent the Social Chapter from becoming the social arm of the Maastricht Treaty in 1992, considered by many observers as marking an irrevocable step along the path to Brexit.

By using its blocking powers and opt-outs to protect national sovereignty, the UK forfeited the opportunity to be present at the negotiating table, giving the European Commission a chance to test the widely held belief that the UK was a major force preventing social integration. The evidence was far from conclusive. Other national governments, most notably Denmark and Ireland, also had recourse to opt outs, and they voted in referendums against treaty reforms that they saw as a threat to national sovereignty.

The Labour government under Tony Blair opted into the Social Chapter in 1997, allowing it to become legally binding, and the UK came close to  losing the remnants of its sovereignty in the social domain, when (with Ireland  and Sweden) the government opened its borders to uncontrolled intra-European migration from Central and Eastern Europe in 2004. At the same time, heads of state and government agreed on regulation 883/2004 (implemented in 2010) on the regulatory coordination of social security rights, which laid down the principle of the exportability of benefits. This was one of the issues on which David Cameron was to seek, and obtain, concessions in 2016, but without being able to convince the eurosceptic UK electorate that the EU could be reformed from the inside.

“Due to its half-in half-out position, the UK was, however, less directly affected by the 2010 eurozone and 2015 refugee crises.”

By declining to join Economic and Monetary Union (with Denmark) and to sign up to Schengen (with Ireland), the UK had restrained its ability to influence EU social policy. Due to its half-in half-out position, the UK was, however, less directly affected by the 2010 eurozone and 2015 refugee crises. While UK governments were resisting EU-driven social legislation, officials and advisers to the European Commission were closely involved in formulating soft law alternatives in the social domain, most notably through the open method of coordination. They thereby helped to extend the reach of social policy beyond employment rights by assisting with the introduction of targets, benchmarking, the exchange of good practice and policy learning. In addition, Tony Blair’s government is credited with having ‘uploaded’ Labour’s flexibility and welfare-to-work policies to EU level.

So what does all this mean for EU and UK social policy post-Brexit?

Even as the UK was triggering article 50 in 2017, the European Commission was launching the European Pillar of Social Rights. As at other critical moments in the past, in the context of widespread austerity in the aftermath of the global financial crisis, eurozone and refugee crises and the rise of populist parties, EU institutions were seeking to demonstrate that they were concerned to promote social progress for their increasingly eurosceptic and disillusioned peoples. Brexit had provided a wake-up call for EU27. The Pillar’s provisions applied primarily to the eurozone countries. Recognising the importance of national preferences in the social domain, the Pillar left individual member states to advance at their own pace, an approach long advocated by the UK.

Whether the UK leaves or remains, and deal or no deal, from the undertakings provided in the Prime Minister’s speeches, the withdrawal bill, and statements by the CBI, TUC and European Parliament, it seems unlikely that social legislation on workers’ rights will be diluted for so long as the UK is trading with EU27. The settled status afforded to EU migrants and their families residing in the UK could allay fears, at least in the immediate future, regarding freedom of movement.

Given that the UK needed ten years to join a common market of only six member states, and that Greenland needed three years to negotiate its withdrawal, it could well be a decade or more before we can understand the full meaning of Brexit for EU and UK social policy.


Linda Hantrais is author of three editions of Social Policy in the European Union (3rd edn Palgrave, 2007); Family Policy Matters: European responses to family change (Policy Press, 2004); and International Comparative Research: theory, policy and practice (Palgrave 2009).


What Brexit means for EU and UK social policy [FC]What Brexit Means for EU and UK Social Policy by Linda Hantrais is available on the Policy Press website. Order here for £11.99.

Find out more about impact, influence and engagement at Policy Press here.

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Social policy first hand

Beresford, Peter

Peter Beresford

Peter Beresford, author of Social policy first hand, discusses developing inclusive action and conversation, globally, about participatory public policy.

Two of the great linked ideological and global problems of our age are the threat to the sustainability of our planet and the rising international tensions and conflicts linked with populist expansionist politics.

We have seen this in the UK with the divisive vote to leave the EU, and in the US with the election of President Trump and its associated deregulation, protectionism, xenophobia and international sabre-rattling. At the heart of both lie misinformation; the disempowerment and impoverishment of populations and the capacity of elites to manipulate them. Traditional paternalistic appeals to both self-interest and collectivism seem to cut little ice in these circumstances. Instead we have seen increasingly unconstrained neoliberalism let loose, with all media, including the new social media and networking once hoped for as a liberating force, put to its service.

The only thing that looks likely to break this perilous logjam is to move beyond the old paternalistic forms of opposition, take more seriously and treat more coherently the new bottom up approaches to self organizing and policymaking which have been emerging especially since the 1970s. That is both the message of this book and the practical role it offers as a route map to new grassroots approaches to involvement, organizing, resistance and renewal.

Social policy first hand explores how a transformed participatory approach to social policy can engage some of the most oppressed and marginalized people and groups in the world and how they are becoming the vanguard for progressive political ideological and social change. Supported by mainstream academics prepared to work in more equal ways with grassroots activists and their self-organisations, the book shows how such user led approaches to public policy are both possible and developing globally in the Global South, no less than the Global North.

We learn about new accessible and inclusive ways of organizing; the strengths and weaknesses of using social media and networks; the costs and gains of being a whistleblower, of fighting for the rights of a family member wrongly killed in the ‘caring’ system. We find out more about the links between participatory and sustainable social policy and how each is essential for the other. We learn from service users and practitioners how practice can become more user led. We are reminded that experiential knowledge, that is to say knowledge grounded in first hand experience, so long devalued in public policy while so-called ‘expert’ knowledge has been privileged, can and must have a key part to play in co-producing the policies and support that people need.

Such a participatory approach to public policy and provision challenges the marginalization of diversity, with contributions here including some of the most excluded groups; people with learning difficulties, indigenous peoples, those who have been homeless, forcibly restrained or institutionalized. It offers the possibility of getting beyond the rhetoric to see from experience how to make co-production, user involvement and listening to devalued voices real rather than just rhetorical.

Social policy first hand challenges the historic paternalistic role of social policy as a reformist device, while offering practical lessons about involvement at every level, from grassroots organizing against oppressive policy change, to playing an active part in shaping the protocols of supra national organisations. Here established social policy academics and thinkers join forces with service user thinkers and activists to explore different understandings, tactics and goals. This is a book for activists, educators and learners who want to make change by building on the diverse knowledge we already have about what can make working for such change a feasible and inclusive process. It aims to encourage a new generation of social policy that can both rescue us from the seemingly unstoppable rise of neoliberalism and ideological extremism, while offering a convincing practical, democratic and sustainable alternative.

Beresford_Social policy first handSocial policy first hand by Peter Beresford and Sarah Carr is available with 20% discount on the Policy Press website. Order here for £19.99.

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